ICC is by far one of the most customer service-oriented vendors I deal with.  They are always quick to respond to my requests for quotes and their deliveries are continuously on time.  Personally, I have only had one issue with a commutator out of the many we’ve had rebuilt, and ICC took care of the issue on a very timely manner.  Well Done ICC!!

E.M.C.

I have consistently experienced exceptional service from the ICC team. Over the past eight years, we have purchased dozens of commutators of varying sizes and applications, without encountering a single warranty issue. In addition, the training provided by ICC has been highly valuable in educating and enhancing the knowledge of our team. 😊

Jeff Sweers

IPS Denver, Moline Area General Manager

When ICC found us almost 30 years ago, it was one of the best things to ever happen to us. We specialize in DC so having a good commutator factory is a must! Their commitment to quality and integrity were exactly aligned with ours. Get the job turned around as quickly as possible and as efficiently as possible without dropping the level of quality one bit.

I think we sent them our first job in 1996 and have never looked back.

ICC gets it done and gets it done right!

Paul M. Smith

Smith and Sons Machine, Inc., Brockton, MA

When I began working with ICC, I immediately noticed something different that set them apart from the rest. It resonated with me because it reminded me of the same structure and values that PEC strives to bring to our customers. It is one word that has one meaning but truly means everything to the success of a business. SERVICE!! You guys always jump in give it 110% to get us what we need as quickly as possible.

I truly enjoy working with you guys and the excellent service you provide us; this is the reason I entrust ICC with 100% of our commutator business.

Garrett Plummer, General Manager

Precision Coil and Rotor, Birmingham

Top Shelf. Also, best in the business. Everyone who represents the company on the telephone or email, seems to put the customer first. They are concerned about our requirements and satisfaction. And, in conversation, the representatives care so much, you would think they own the company themselves. We as a corporation have bought many Commutators (new and refilled) from this company for several years. We tried others. No one comes close.

Jerry Swim

Electric Motor Shop

We received our commutator you and your team rebuilt for us yesterday afternoon. I must say I find technology in this case fascinating. The commutator you did for us is absolutely beautiful, a work of art actually. I thank you and your staff for completing it on time and even a little ahead of schedule.

Dana Deerberg

Director of Operations at Denver Electric Motor Service

We enjoy doing business with ICC, your quality and knowledge is excellent, you always meet required dates even when you’re sometimes waiting on us for info or answers. ICC is professional in all aspects of doing business.

Troy Maurer

HECO Purchasing Agent